NETadmin is distinguished by its way of automatically provisioning services chosen by the end users, something that would otherwise require efforts from both technical and administrative staff. The automation is so advanced that users can choose service providers themselves, through a portal, as well as the services they want. All required network connections are made automatically and within minutes, as are administrative flows and documentation updates.

This means that users can easily choose for themselves services such as Internet, IPTV/ HDTV, IP Telephony etc. And there’s more to it; once the user has chosen a provider, they can go on to choose a desired connection speed or pick from various channel packages.

It is possible to create trial offers, or why not a temporary services and connections transfer for the holidays? Only imagination limits the number of possible services.

On-demand services – ones that are ordered when a need for them arises – are growing quickly today. Few customers have the patience to wait for the days or weeks it takes when ordering the traditional way through mail. Another aspect is the possibility of packaging. If, for instance, a customer buys a VOD service or another bandwidth-consuming application, they can also order increased capacity for that specific service in a package at the same time.

Advanced settings are required to manage the intelligent household, both in the network itself and in the increasingly complicated customer-placed equipment (CPE). This opens up for automation of specific equipment settings. It’s possible to set up subscriptions that simplify things for the end user while the end user can manage other tasks by themselves, such as changes in traffic priority, available services on ports, child locks, etc.

An important function in the portal is that subscribers get access to full service statistics, with ways of following their support tickets. There is also full language support and it’s possible to distribute documentation.

The end user portal is managed using so-called service templates from NETadmin’s management interface.