Netadmin, a key provider of software purposely built for fibre operators starting, transiting to or operating a fibre business, has today announced that Swish Fibre has selected Netadmin to help them automate the order and provisioning processes.
Swish Fibre, a full-fibre broadband provider are bringing their services to 250,000 homes across the Home Counties.
Swish were looking for a comprehensive OSS/BSS solution which would enable them to hit the ground running (out of the box functionality), whilst allowing a number of important integrations with other key systems to enable their 'zero-touch' customer onboarding and provisioning goal. Additional functionality required was an 'on-prem' deployment model, a seamless expansion to deliver wholesale services and GDPR compliance.
After a comprehensive RFP process in late 2019, Netadmin was chosen as the OSS/BSS supplier. The engagement model included a number of developments to facilitate integrations into network element and billing systems. The initial minimal viable product was delivered on time and has enabled Swish to deliver a streamlined order journey and service provisioning solution. The level of automation is a key enabler to allow Swish to scale in line with their build-out plans. A number of enhancements to the MVP solution are already underway / completed and include broader integrations into Swish's CRM tool, special offers and voice service integrations.
Fredrik Holmberg, VP Professional Services of Netadmin, said:
"Swish Fibre came to us with clear processes that we used in combination with our know-how in the fibre operator business when implementing Netadmin. We are excited to be a part of and help Swish on the growth of their full-fibre network."
Chris Cope, CTO of Swish Fibre, said:
"The selection of Netadmin was pretty straight-forward in that it enabled us to leverage the many existing functions that are out of the box whilst also being able to adapt the solution to meet our specific needs for zero-touch provisioning through a number of add-on integrations with network element manager, device managers, IPAMs and billing systems. These were all done as a professional services scope by Netadmin against strict process flows provided by Swish. The solution has enabled us to start as we mean to go on with high levels of automation to provide a consistent and scalable customer journey, service provisioning and billing function."
Netadmin Systems enables positive digital experiences for the world's internet users by providing essential software for wholesale fibre operators. As a vertical software company, Netadmin is creating purpose-built solutions based on their product Netadmin Nine supporting fibre operators on their journey of Building, Operating and Monetizing fibre networks.
Founded in 2004, Netadmin has since then been a major contributor to the Fiber-to-the-Home industry in the Nordics, Switzerland, the Netherlands and the UK serving more than 75 customers, including Telia, Telenor and utility companies offering communication services in fibre networks.
Since 2015 Netadmin is owned by Volaris, an operating group within the Toronto-based software company Constellation Software Inc. Learn more at www.netadminsystems.com.