Work orders are essential for all fiber operators performing installations and maintenance. Effective scheduling and management of all field technicians are important so that customers get the ordered products and services in time and with a great customer experience.
Adding Work Order Management to the Netadmin suite is a natural step in offering a complete and comprehensive toolbox for fiber operators.
The Work Order Management add-on will provide functionality for:
Scheduling of field technicians for work orders for installation and maintenance.
We are providing a holistic work order overview used by the back office.
Mobile device interface for managing work orders as a field technician.
Adding photos, notes and creating a ticket on a work order.
Managing skill sets, work order types, sickness/holiday, and more.
We will create a solution pre-integrated into Netadmin and focus extra on providing a holistic work order overview and an easy-to-work-with interface for the field technicians.
Netadmin will develop a Work Order Management add-on during the fall of 2022, with release in Q1 2023. We will be able to give more details during fall regarding how the add-on will look like, so please reach out if you are interested.
By choosing the Netadmin Work Order Management add-on, you will have a pre-integrated work order management solution that meets the demands of a fiber operator rolling out fiber at a high pace without having to customize or integrate an expensive third-party solution.