Optimize your fiber applications with the right partner.
Instead of hiring in-house experts for every aspect of application management, organizations have another option – to partner with Netadmin, as your Application Management Services (AMS) expert.
More Eyes, More Tools, More Efficiency
As a technician, your focus is on ensuring systems run smoothly and efficiently. But maintaining healthy data and environments can be challenging without the right tools and expertise.
By collaborating with Netadmin’s AMS team, you gain access to a dedicated partner that proactively monitors your system using advanced tools. We analyze critical parameters, detect trends, and identify potential issues before they become problems. This means you’re not just reacting to problems but staying ahead of them.
Our experts work closely with you to ensure your systems operate at peak performance. From routine maintenance to addressing unexpected anomalies, we’re here to lighten your workload, providing the insight and support you need to focus on what you do best. Together, we’ll safeguard the health and efficiency of your systems today and in the future.
Empower Your IT Team to Focus on What Matters
In today’s fast-paced technology landscape, CTOs face constant pressure to balance operational efficiency with innovation. Your IT team’s time is valuable—ensuring they focus on strategic initiatives rather than day-to-day system management is essential for growth.
Netadmin AMS offers the perfect solution. By outsourcing application management to our team of experts, you free up your IT personnel to work on high-priority projects while benefiting from our specialized knowledge. Our proactive monitoring and analysis ensure your systems remain stable and secure, providing a clear picture of operations and actionable insights to optimize performance.
With Netadmin as your partner, you’ll enjoy reduced operational overhead, improved system reliability, and the peace of mind that comes with knowing your IT infrastructure is in capable hands. Let us help you create a stronger foundation for innovation and success.
Drive Operational Excellence with Confidence
As a COO, ensuring operational efficiency is at the heart of your responsibilities. Reliable system performance is crucial for scaling your fiber business and meeting customer expectations. However, managing complex IT operations can divert focus from core business goals.
Netadmin AMS is designed to alleviate these challenges. Our comprehensive service not only takes the burden of system management off your shoulders but also ensures your operations are robust, scalable, and future-ready. Through continuous monitoring, proactive issue resolution, and detailed reporting, we provide the stability your organization needs to thrive.
Our partnership empowers your team to concentrate on growth while we handle the intricacies of system performance. With Netadmin, you can confidently pursue your strategic objectives, knowing your operations are in expert hands.
Partnering with Netadmin as Application Management Services provider.
Benefits of Netadmin AMS partnership.
Focus on Your Core Business: Let your team prioritize growth while we handle your applications.
Proactive Monitoring: Enhance uptime with continuous system monitoring and detailed reporting.
Continuous Innovation: Implement optimization measures for long-term success.
Skill Development: Collaborate with system experts to upskill your team.
Comprehensive Oversight: Gain actionable insights through health checks and trend analyses.
Daily Task Assistance: Support for everyday operational activities like ticket management, monitoring, and data extraction.
Core elements of Netadmin Application Management Services.
Relieve & Unburden
Relieving your organization from operational burdens is our primary goal. Our AMS handles routine yet critical tasks like ticket management, data health checks, and access rights administration, allowing your team to focus on strategic objectives.
Beyond core responsibilities, we can assist with specialized activities that reduce operational overhead and improve efficiency.
Monitor & analyze
Continuous system monitoring is essential for maintaining performance benchmarks and identifying anomalies.
Our AMS tracks system resources such as CPU usage, memory allocation, disk health, and SSL certificate statuses. Early detection and detailed analysis help you avoid disruptions and keep your operations running smoothly.
Prevent & avoid
Mitigating risks is key to uninterrupted operations. Using insights from monitoring, we take proactive measures to prevent potential disruptions.
Whether it’s addressing warning logs, managing fast-growing tables, or resolving performance bottlenecks, we ensure your systems remain resilient against emerging challenges.
Suggest & improve
Collaboration is at the heart of our AMS. We engage with your team to propose enhancements based on performance insights and operational data.
By implementing proactive and perfective measures, we ensure your systems are optimized to handle both current demands and future growth.
Optimize
Optimization is about more than efficiency; it’s about enabling innovation. By analyzing business operations and system processes, we identify opportunities to streamline workflows, refine queries, and enhance overall performance.
Our actionable recommendations drive meaningful improvements across your entire system landscape.
Manage & report
Transparency and accountability are integral to our AMS. We provide comprehensive reports detailing system health, actions taken, and suggested improvements.
These insights empower you to make informed decisions while demonstrating the value of our partnership in measurable terms.
Partner with Netadmin for Application Management Services and transform how your fiber business manages critical operations. Let’s work together to ensure your systems are robust, reliable, and ready for the future.
If applicable install and use for the installation in mind.
In base scope
States if this is a part of the base scope of ams.
Report
Will the output be presented in some form of a report?
Logs
Is there a log file to trace the activities of the function?
Graphs
Is the information presented in any form of a graph?
Alerts
Will there be alerts sent out for warnings and errors?
Description
What are the reasons and gains of using the functionality?
Database health
Error-log changes incl. Crashed tables
Catch potential and actual issues quickly by continuously watching MySQL's own error log and alert if appropriate. Might also include existing replicas
Global Status trends
Shows MySQL's own status trends, making it easy to understand how e.g. the Queries/Locks, etc have changed over time and possibly act on it.
Slow-query logging.
Monitoring of slow database queries in the system in order to find solutions to avoid them in the future, keeping the system swift and responsive when the tables/data grow.
Slow-query analyses with recommended changes.
2
Two times a year, AMS will perform manual analyzes of the MySQL slow query-log to evaluate whether it's recommended to act on any of the frequently occurring slow queries - to optimize system performance.
Table size growth.
Keeps an eye on the table size growth for both data and the number of rows to make sure no tables reach unhealthy levels. Facilitates the work of finding possible sources of spamming.
Slave/Replica Syncronization status.
1
Avoid ending up with a replica database that is not in sync with the source database for some reason!
Verification of Slaves/Replicas using Checksum.
1
If the Master/Slave setup has been running for quite some time, it might be wise to verify the databases and perform some checksum comparisons, to make sure they still actually are identical.
Performance & assurance
Backup-files monitoring.
Make sure that the backup-files actually are created and that the possibly remote (NFS) destination folder is actually online.
BatchJob execution Schedule overview.
2
Two times a year, AMS will make sure that scheduled batchjobs are not all running at the same time, which may slow down the functionality related to the tables used.
BatchJobs in ACK-state changes.
Keep an extra eye on the batch jobs in the system, making sure no important job has stopped and waiting for an acknowledgment.
Netadmin Engines' performance and queues.
Produces graphs of how the Netadmin Engines perform and the system load over time.
Netadmin-servers' availability and health.
Send alerts if the Netadmin-servers are struggling with CPU, MEM or disk, etc.
Web Certificate Expiration.
Monitor expiration dates of the web servers' SSL certificates. Expired certificates might result in stalled communication.
Unsent messages.
Keeps an eye on the unsent messages in the system and alerts if there are more messages than usual waiting to be sent for some reason.
Customer Assistance
Customer-specific Operational tasks.
Optional
3
3
3
3
If you have recurring, operational tasks, it might be included in the AMS scope, for you to focus on other important business.
Important Custom Parameters.
Optional
3
3
3
Monitoring of important data/events in or around the system that might affect the processes and/or the functionality of the system. E.g. Address duplicates.
Transparency & information
Periodic reporting.
A periodic (usually monthly) report is produced based on findings and actions carried out during the period.
Report walkthrough.
After delivering the report a walkthrough is scheduled to present and discuss findings, and suggestions and potentially drill down into related details.
1. Requires that one or more Slaves/Replicas are used. 2. Limited to two times per year. 3. Yes, if applicable.
Area of MonitoringIf applicable to install and use for the installation in mind.
In ScopeStates if it is a part of the AMS Scope.
AlertsWill there be alerts sent out for warnings/errors?
DescriptionWhat's the reasons and gains of using the functionality?
DATABASE HEALTH
Error-log changes incl. Crashed tables
Catch potential and actual issues quickly by continusly watching MySQL's own error-log and alert if appropriate. Might also include existing database replicas.
Global Status trends
Shows MySQL's own status trends, making it easy to understand how e.g. the Queries/Locks etc has changed over time and possibly act on it.
Slow-query logging
Monitoring of slow database queries in the system in order to find solutions to avoid them in the future, keeping the system swift and responsive when the tables/data grow.
Slow-query analyses with recommended changes
AMS will perform manual analyzes of the MySQL slow query-log to evaluate whether it's recommended to act on any of the frequently occuring slow queries - to optimize system performance.
Table size growth
Keeps an eye on the table size growth for both data and number of rows to make sure no tables reach unhealthy levels. Facilitates the work of finding possible sources of problems/spamming.
Slave/Replica Syncronization status
1
Avoid ending up with a replica-database that is not in sync with the source-database for some reason! Especially important if replica is to be used for backups and failover.
Verification of Slaves/Replicas using Checksum
1
If the Master/Slave-setup has been running for quite some time, it might be wise to verify the databases and perform some checksum-comparisons, to make sure they still actually are identical.
PERFORMANCE & ASSURANCE
Backup-files monitoring
Make sure that the backup-files actually are created and that the possibly remote (NFS) destination folder is actually online.
BatchJob execution Schedule overview
A few times per year, AMS will make sure that scheduled batchjobs are not all running at the same time, which may slow down the functionality related to the tables used.
BatchJobs in ACK-state changes
Keep an extra eye on the batch-jobs in the system, making sure no important job has stopped, waiting for acknowledgement.
Netadmin Engines' performance and queues
Produces graphs of how the Netadmin Engines performs and the system load over time. These trends will be monitored.
Netadmin-servers' availability and health
Send alerts if the Netadmin-servers are struggling with CPU, MEM or disk etc.
Web Certificate Expiration
Monitor expiration dates of the web-servers' SSL certificates. Expired certificates might result in stalled communication.
Unsent messages
Keeps an eye on the unsent messages in the system and alerts if there are more messages than usual waiting to be sent for some reason.
CUSTOMER ASSISTANCE
Customer specific Operational tasks
Optional
2
If you have recurring, operational tasks, it might be included in the AMS scope, for you to focus on other important business.
Important Custom Parameters
Optional
2
Monitoring of important data/events in or around the system that might affect the processes and/or the functionality of the system. E.g. Address duplicates and integrations.
MAINTENANCE EXECUTION & INFORMATION
Periodic reporting
Optional
A periodic (usually bi-monthly) report is produced based on findings and actions carried out during the period.
Report walk-through
Optional
After delivering the report a walkthrough is scheduled to present and discuss findings, suggestions and potentially drill down in related details.
Analyses and Investigations
A fixed number of hours per month is initially agreed upon and used each month to perform as much analyses as possible in the most needed areas (based on e.g. previous analyses and findings).
Information about important findings
All critical and important findings during our analyses will be reported and we will make sure there's a plan of action to handle it if needed - either by you or us.
Speak with an expert to learn how your fibre business can flourish with Netadmin. Schedule a callback at a later time.
Håkan Nilhammar +46 70 645 28 40.
Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.
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