Operations lie at the very heart of a fiber business. To support the business and stay ahead of the competition, you need to accomplish many goals, including connecting new customers, minimizing service disruption, and continuously improving and innovating to satisfy customer demand.
For many fiber operators, operations have to be accomplished with a small staff, which means that any inefficiency can easily cause delays and ultimately hinder you from reaching your goals.
We are experts in helping fiber operators automate day-to-day processes such as customer service fulfillment and experience management. This will increase your delivery capacity, and your team can focus on more qualified tasks. By improving operational efficiency, you also provide a better experience for your customers with self-service, higher service quality, reduction of request handling time.
Let us take care of your Netadmin
Suppose you are like most Operations Managers you have a lot on your plate and prioritize your time. Like any system, Netadmin needs some care to perform at its best from time to time.
This includes keeping your system up-to-date with the latest patches, taking regular backups, and proactively performing measures. Our online documentation makes those tasks more accessible, but we can also manage your Netadmin if you prioritize other tasks.
Stories of Activating Revenue Delivery with Netadmin
Read how Telenor Open Universe grows with automation.
Telenor Open Universe is a wholesale operator in the Nordics. They are managing the active network and provides Layer-2 bitstream wholesale access services.
Netadmin helps to connect more than one million households.
Telia Company uses Netadmin to manage subscribers, services, and devices in their fiber networks.
Jersey Telecom (JT) saves time and cost by reducing visits by field engineers.
Jersey Telecom (JT) has started converting all its copper-based customers to fiber. For this project, JT selected Netadmin as OSS.