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Customer Case

Netadmin helps to connect more than one million households.

Nov 3 | 3 min read

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Netadmin has enabled Telia to grow its fiber network to connect more than one million households. This has been achieved by automating operational processes such as service provisioning. Telia Company uses Netadmin to manage subscribers, services, and devices in their fiber networks. With increasing subscriber uptake, the Netadmin system is crucial to make the operation manageable, efficient, and profitable

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Customer

Telia


Headquarters

Solna, Sweden


Region

Europe

Use case

Initiative


Industry

Fibre distribution

Challenges

  • Automation of FTTH.

  • Wholesale Business Model.

Solutions

  • Fiber enabled OSS.

  • Wholesale API and portals.

  • Field engineer portal.

Results

  • Lower CAPEX for fiber startup.

  • High level of automation results in lower OPEX.

  • Effective troubleshooting has led to decreased customer care cost and less CHURN.

Since 2005 Netadmin has been the overall system for TeliaSonera to manage their FTTH business in Sweden. At that time, an operation was relatively tiny and managed separately from the traditional broadband business.

Today, the fiber networks have grown substantially, and SLA-based business-to-business services are included in the service offerings, all still managed by Netadmin. Netadmin automates the fulfillment of broadband services, including IPTV and VoIP services, to the residential fiber customers and VPN services to companies.

Quick facts

  • Netadmin products in use since 2005 for management of FTTH networks.

  • Today a network of more than 1 M ports.

  • Netadmin is used by more than 2000 system users.

  • Netadmin is positioned in the system landscape for service fulfillment.

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