Netadmin Ticket Management support and models the network operator's business processes.

Ticket management is pre-integrated in many Netadmin interfaces, including the Service Provider Portal, Fiber Installation Portal, Customer Portals, and APIs. It simplifies the typical complex communication process with external parties and Service Providers by allowing them to log in to the system and use it to respond to ongoing tickets without integrating with 3rd party systems.

Additionally, ticketing works with built-in messaging features, enabling e-mail notifications and other communication through extension. This is very helpful when you have users not working in Netadmin as their primary system.

The Netadmin Ticketing is a proven solution for wholesale/open access network operators, allowing Retail Service Providers to quickly begin communicating with you and the subscribers without extensive integration. In addition, the Customer Portal Backend will enable subscribers to raise and manage their tickets in customer portals.