To make the customer journey as smooth as possible, a fibre start-up needs software solutions. Don’t start with a CRM.

Here's why >>

Software for your fiber journey

Netadmin is a Vertical Market Software purposely built for the fiber journey - network operators starting, transiting to or operating a fiber network business.

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Why CRM is not enough for your fiber journey
Why CRM is not enough for your fiber journey

There are usually a lot of questions when you first start building your fiber net. One of these questions is about what systems you need in order to roll out your fiber net effectively. Since the main goal is to get customers to your new net, many fiber operators think that they need a CRM-system. If you choose this option, there’s a chance that the CRM-system won’t be able to handle the needs of the fiber operator’s business once the customers start streaming in. The risk here is a very long, costly and difficult process to broaden and complete the CRM-system with other systems and adjustments.

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Håkan Nilhammar to lead new Customer Care department
Håkan Nilhammar to lead new Customer Care department

As a next step in Netadmin’s ambition to work with, and involve, customers even more, Netadmin has introduced a new Customer Care department.

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Why you should separate technical services and products in your network
Why you should separate technical services and products in your network

As an open access operator with service providers offering to sell their services in your network, you probably have made decisions on how to promote these services to end users (customers) or customer support. 

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Why it’s important to keep your Netadmin up to date
Why it’s important to keep your Netadmin up to date

Your Netadmin installation is running like clockwork, there is no need to update as long as you're not experiencing any critical issues. Updating to the latest release will just mean more work for you, taking too much of your time. Right?

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An interview with Netadmin’s new CEO
An interview with Netadmin’s new CEO

After a strong 2018, Netadmin is looking to the future. The company is aiming to continue closing the gap with its customers, evolving products and offerings.

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Global
Clairton Fernandes
Phone: +46 76 843 43 37
Contact Clairton
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NETADMIN SYSTEMS
Wallenbergs Gata 4, 583 30 Linköping, Sweden
Tel: +46 -13 – 20 00 00 | Mail: info@netadminsystems.com

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