Seamless Product Migration for Network Operators and ISPs

Managing a growing product catalog is a natural part of running a modern telecommunications business. Over time, new brands, speeds, technologies, promotions, and regional differences add layers of complexity to product offerings. Prices evolve, legacy offerings remain active, and consolidations, particularly among fiber operators, introduce further challenges in aligning product, service, and resource catalogs.

These dynamics often lead to a fragmented product landscape that can slow down operations, confuse customers, and make future changes harder to manage.

Addressing a Common Industry Challenge

At Netadmin, we’ve seen first-hand how difficult product alignment and consolidation can be for operators. In response, we have developed and launched the Product Migration tool, a practical solution designed to help operators and ISPs consolidate and migrate products accurately, efficiently, and at scale.

This feature was built in close collaboration with key customers to ensure it meets the operational realities of both wholesale and retail operators.

How the Product Migration Tool Works

The tool is built around a guided configuration wizard that helps users plan and execute migrations step by step.

Operators can:

• Schedule migrations based on a specific product specification in the catalog or an uploaded Excel file with selected subscriptions.
• Define a migration start date, with full tracking of the migration process, both at an overall and individual subscription level.
• Choose billing switchover options, including immediate cut-over at the next recurring billing period, regardless of price or discounts, or after any ongoing discount period ends.
• Set pricing transitions, either starting a new price plan from day one in that plan or merging into the existing plan at the migration date.

The tool works with both straightforward and complex pricing models, including those with time-limited discounts.

Typical Use Cases

Alignment of Active Product Offerings

Providers often have multiple price plans for the same product types due to historical adjustments and regional differences. The Product Migration tool enables providers to align these offerings, particularly for out-of-contract customers, simplifying their portfolio and enabling more controlled future adjustments.

Brand Consolidation

When two brands merge into a single entity, maintaining multiple overlapping product catalogs can quickly become unmanageable. With this tool, operators can unify price lists and migrate subscriptions into a single, consolidated catalog under the new brand.

Retirement of Legacy Offerings

When an operator phases out outdated products, such as low-speed broadband tiers, the tool can automate the migration process. For instance, migrating all sub-100 Mbit plans to higher speeds while preserving existing pricing for a courtesy period.

Built for Real-World Operations

This tool is not about reinventing how operators manage their catalogs - it’s about giving them the practical means to streamline migrations that would otherwise require significant manual effort and risk of errors.

As Victor Andersson, our product leader behind the new tool, puts it:

“I’m very happy about this new feature, which reflects our commitment to building great solutions together with our customers. For operators at scale, tools like this are not just nice-to-have, they are essential.”

 

The Product Migration tool is available out-of-the-box for all customers running Netadmin 9.1 or 9.2 with our Billing installed.