Add-on – Customer Portal Backend
A solid foundation for customer portals with self-service functionality.
Creating a Customer Portal that offers self-service functionality is not easy to accomplish but a fundamental business goal.
Create a Customer Portal or StoreFront and use a secure and reliable API.
It is a risk that you create a Customer Portal without the underlying systems integrated. The portal will only be able to present some helpful information at best. Proper self-care will not be achieved.
Do you want an API where you authorize as a customer?
A dedicated API that supports subscriber authentication minimizes security risks and makes it very easy to integrate a portal without a lot of business logic.
Manage your customer portals
The Netadmin Portal Backend makes it easy to create and manage your customer portals to enable your customers to become customers, compare offerings, check availability, order products, troubleshoot their services, raise tickets, and manage their customer profile.
With this add-on installed, you do not need to spend your valuable time on complex business logic and instead focus on how you want to present your company and your offerings.
This add-on has also support for a non-registered subscriber to perform the following use cases: address search, register interest, see product offerings, place order, agree to terms and conditions and register as a customer, publish maintenance announcements and read FAQ.
Related capability modules
Product modules in the Netadmin Nine Suite.
Add-ons and portals.
Together with our customers we continuously work with innovation and enhancements of our solutions in form of add-ons and portals.
Stories of Activating Revenue Delivery with Netadmin
Read how Telenor Open Universe grows with automation.
Telenor Open Universe is a wholesale operator in the Nordics. They are managing the active network and provides Layer-2 bitstream wholesale access services.
Netadmin helps to connect more than one million households.
Telia Company uses Netadmin to manage subscribers, services, and devices in their fiber networks.
Jersey Telecom (JT) saves time and cost by reducing visits by field engineers.
Jersey Telecom (JT) has started converting all its copper-based customers to fiber. For this project, JT selected Netadmin as OSS.
+46 76 843 43 37
Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.
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Sales Manager, +46 76 843 43 37