Add-on - Privacy control

Get in complete control of how customer personal data is handled.

To ensure the privacy of your customers and avoid sanctions, it is your responsibility to make sure that you are fully GDPR compliant.

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What does it mean for you if…

…you do not know who's doing what with your customers' data?

You can not audit access to your customer's data and proactively detect and take action on any misuse. In the end, you are not taking the necessary measures to protect the privacy of your customers.

 

…you do not have complete control over all your customers' data changes?

You are not controlling how customer personal data is managed and updated. E.g., you do not know which customer had a specific email address or phone number to a particular point in time.

Proactively protect your customers' privacy.

Data of your customers daily. To ensure the privacy of your customers and avoid sanctions, it is your responsibility to make sure that you fully comply with applicable regulations and laws (e.g., GDPR).

In many cases, that means that you need to log all processing of personal data which occurs in your Netadmin system. The Privacy Control Add-on addresses this by generating a log stream of all private data processing events, forwarded to a SIEM solution.

This ensures that you have the means to detect unlawful or unauthorized types of personal data access and comply with applicable regulations and laws.

 

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Customer change history.

In addition to controlling how customers' data is accessed, you also need to handle any changes to your customers' data. The Privacy Control Add-on solves this by logging all changes, giving you a complete customer change history.

The change history is directly accessible in Netadmin GUI when viewing a customer.

 
 
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Jersey Telecom (JT) has started converting all its copper-based customers to fiber. For this project, JT selected Netadmin as OSS.

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Clairton Fernandes
+46 76 843 43 37

Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.

Fill out the form and I’ll contact you shortly.

 

clarion

Clairton Fernandes
Sales Manager, +46 76 843 43 37

Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.

Fill out the form and I’ll contact you shortly.
 

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