The Fiber Installation Portal helps field installers of fiber connections to document their work and verify a connected household. It also supports address verification by the customer.
Are your field installers spending too much time on getting the installations correct?
What if you had a solution that would remove errors when onboarding a new customer?
Errors when onboarding a new customer will often take valuable time from your field installers – time that could be spent on other problems and needs.
How much time is your team spending on unnecessary customer visits?
By verifying the installation and get the correct connection the first time, you do not only free up your time for your field installers you will also create a smoother and more positive experience for your customers.