Join businesses growíng with Netadmin.
Software is the key to unlocking true self-service for your customers.
Software is essential when it comes to delivering self-service to customers. And self-service is a crucial aspect of increasing customer loyalty because customers demand fast response, correct information, and high availability. A pre-integrated system like Netadmin can deliver a fully automated solution to boost your network rollout and increase customer loyalty. With Netadmin, you can expect:
We have automated customer onboarding.
Automatic service provisioning.
Highly automated installation procedure.
Customer self-service for ticketing, service diagnostics, ordering, on-boarding, and profile management.
You need to manage thousands of connections and customers when rolling out a fiber network, which is impossible without the right tools. If you don't have them in place, the customers would have a hard time signing up as a customer and would have a terrible onboarding journey. In addition, they would have issues in their in-life customer journey. It results in lousy customer loyalty and devastating effects on your brand and rollout plans.
Customer service modules
Product modules help small business grow.
As the customer base grows the operational expenses of service fulfillment will increase exponentially when done manually or inefficiently.
Benefits with Netadmin Nine
A fully automatic service fulfilment process.
With a combination of smart network design, organizational readiness and support systems.
Fully automate customer service fulfillment.
Connect large volumes of customers without increasing staff, thus keeping expenses down.
Stories of Activating Revenue Delivery with Netadmin
Read how Telenor Open Universe grows with automation.
Telenor Open Universe is a wholesale operator in the Nordics. They are managing the active network and provides Layer-2 bitstream wholesale access services.
Netadmin helps to connect more than one million households.
Telia Company uses Netadmin to manage subscribers, services, and devices in their fiber networks.
Jersey Telecom (JT) saves time and cost by reducing visits by field engineers.
Jersey Telecom (JT) has started converting all its copper-based customers to fiber. For this project, JT selected Netadmin as OSS.