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your fiber journey.

Behind every remarkable transformation journey is a great team. Get expert guidance and your questions answered with one of our experts.

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Software for the fiber journey

Why standard CRM tools don’t work for fiber operators.

Growth and smooth operations are what you are looking for. To do this, you need to have control over your customer’s entire journey – From presenting available offerings on a portal to a fully automated delivery to a deep real-time insight into the customer's experience.

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Do you really have control over your processes?

There are a lot of processes between the network and your customers. A crm is just a thin layer in this stack. Without a proper tool to handle these processes you will end-up with multiple, and often complex, customizations of your crm tool.

customer journey

These processes are the heart and veins of your business and need to be rock-solid. They involve interacting with the customer but also interacting with the network and require much more than what a standard CRM tool provides. Each customization, system integration and "we can build that"-solution will add to the complexity, inflexibility and risk of your setup.

automate and manage

Above, you have an overview of the processes between your customers and your network. Many of these processes are crucial for your business, processes that need to be handle by software.

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We’ve learned a few critical factors for success in growing your fiber business. Automation I crucial, and you need robust and well-defined processes.

The complexity is behind the scenes.

To automate and get a highly efficient process, everything needs to be connected. The problem ticket is related to where the potential problem is; the problem ticket is also connected to a physical address associated with a subscription. This is just one example of how important it is to have everything attached. In Netadmin, these connections come as default.

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Get started today

Start Building your fiber network with Netadmin Nine

Capability modules

Product modules in the Netadmin Nine Suite.

service provisioning
resource controller
resource management
service monitoring
ticket management
Add-ons and portals.

Together with our customers we continuously work with innovation and enhancements of our solutions in form of add-ons and portals.

Stories of Activating Revenue Delivery with Netadmin

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Telenor Open Universe

Read how Telenor Open Universe grows with automation.

Telenor Open Universe is a wholesale operator in the Nordics. They are managing the active network and provides Layer-2 bitstream wholesale access services.

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Telia

Netadmin helps to connect more than one million households.

Telia Company uses Netadmin to manage subscribers, services, and devices in their fiber networks.

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Jersey Telecom (JT)

Jersey Telecom (JT) saves time and cost by reducing visits by field engineers.

Jersey Telecom (JT) has started converting all its copper-based customers to fiber. For this project, JT selected Netadmin as OSS.

Speak with an expert.

Speak with an expert to learn how your fibre business can flourish with Netadmin. Schedule a callback at a later time.

clarion

 

Clairton Fernandes
+46 76 843 43 37

Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.

Fill out the form and I’ll contact you shortly.

 

clarion

Clairton Fernandes
Sales Manager, +46 76 843 43 37

Whether you want to automate different tasks, improve your customer service fulfillment or get better control over your customer care, Netadmin has a solution to help you grow.

Fill out the form and I’ll contact you shortly.
 

Learn more about
how we can solve
your challenges.

Questions about
Netadmin Nine?

Ready to get started?

Is your organization looking for a complete solution to automate and grow your fiber business? Speak with an expert to learn how your fiber business can flourish with Netadmin.